Privacy Policy

At YamuShare, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our mobile app. By using our services, you consent to the practices described in this policy.

Information We Collect

When you use our services, we may collect certain information about you, including:

• Personal identification information (name, email address, phone number and government ID for host verification) provided during registration.
• Payment and billing information necessary to process bookings, which is securely handled by our trusted third-party payment processor, PayHere.
• Trip information including pickup and drop-off locations, dates, seats booked, and live location during active trips.
• Browsing information such as IP address, device information, and app usage collected automatically using cookies and similar technologies.

Use of Information

We may use the collected information for the following purposes:

• To create and manage your account and match riders with hosts.
• To process payments, issue receipts, and calculate host payouts.
• To verify host identity and maintain trust and safety on the platform.
• To communicate with you about your trips, provide customer support, and respond to inquiries.
• To improve our services based on your feedback and usage patterns.
• To detect and prevent fraud, unauthorized activity, and abuse of the platform.

Information Sharing

We do not sell or rent your personal information. We may share it in the following limited circumstances:

• With other users as required to complete a trip (e.g. sharing a host's name, vehicle details and phone number with a booked passenger).
• With trusted service providers (payment processors, SMS gateways, cloud hosting) that are contractually obligated to protect your data.
• With law enforcement when required by law or to protect the rights and safety of our users.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand your preferences. You can disable cookies through your browser settings, but this may limit certain features of our website.

Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "last updated" date.

Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at hello@yamushare.lk.